Terms of service

1. About us and these terms

This website is operated by KAIZEN BOOKS LTD, a private limited company registered in England and Wales under company number 16209285, whose address is 14 Nelson Walk, Flat 21, London E3 3FH, United Kingdom. We trade as Wades Books. Throughout this site, the terms "we", "us" and "our" refer to Wades Books.

By visiting our site or purchasing something from us, you agree to be bound by these Terms of Service, including any additional terms and policies referenced here or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, customers, and contributors of content.

Please read these terms carefully before using our site. If you do not agree to them, you should not use the site or place an order.

2. Eligibility

By agreeing to these terms, you confirm that you are at least the age of majority in the state or territory where you live, and that you have given us your consent to allow any minor dependants to use this site.

You may not use our products for any illegal or unauthorised purpose, and you may not, in using our service, violate any laws applicable in your jurisdiction.

3. Products and pricing

We sell new and secondhand books, music, film, and sheet music. A large part of our catalogue is used stock, and condition is described at the point of sale.

We have made every effort to display the colours and images of our products as accurately as possible. We cannot guarantee that your screen's display of any colour will be accurate, and secondhand items may differ in appearance from the image shown, as photographs are sometimes representative of the edition rather than of the individual copy.

All prices are shown in U.S. dollars. Prices and product descriptions are subject to change at any time without notice. We reserve the right to modify or discontinue any product at any time.

4. Accuracy of listings and errors

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

5. Orders

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we will attempt to notify you at the email address provided at the time the order was made, and we will refund you in full.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store, and to promptly update your account and other information so that we can complete your transactions and contact you as needed.

6. Shipping, returns and refunds

Delivery options, timescales, and the terms that apply to shipping your order are set out in our Shipping Policy. Your rights to return an item, the condition it must be in, and who pays return postage are set out in our Refund Policy. Both policies form part of these Terms of Service.

7. Customs and import charges

We ship from the United Kingdom. Orders shipped into the United States may be subject to import duties, taxes, or customs processing fees determined by U.S. Customs and Border Protection. These are not included in the price shown at checkout and are the responsibility of the recipient.

8. Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

9. Prohibited uses

In addition to other prohibitions set out in these Terms of Service, you are prohibited from using the site or its content for any unlawful purpose; to solicit others to perform or participate in any unlawful acts; to violate any regulations, rules, laws, or local ordinances; to infringe upon or violate our intellectual property rights or those of others; to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; to submit false or misleading information; to upload or transmit viruses or any other type of malicious code; to collect or track the personal information of others; to spam, phish, pharm, pretext, spider, crawl, or scrape; for any obscene or immoral purpose; or to interfere with or circumvent the security features of the site.

10. Intellectual property

All content on this site, including text, graphics, logos, and site design, is our property or that of our licensors and is protected by applicable intellectual property law. You may not reproduce, duplicate, copy, sell, or exploit any portion of the site without our express written permission.

11. Third-party links and services

Certain content, products and services available via our site may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we do not warrant and will not have any liability for them.

12. Disclaimer of warranties and limitation of liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free. The service and all products delivered to you through the service are, except as expressly stated by us, provided on an "as is" and "as available" basis.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited. Subject to that, our total liability to you in respect of any order shall not exceed the amount you paid for that order.

Nothing in these terms affects any statutory or consumer protection rights that apply to you and that cannot be waived or limited by contract.

13. Indemnification

You agree to indemnify and hold harmless KAIZEN BOOKS LTD and its officers, employees and agents from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

14. Severability

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed. The remaining provisions continue in full force.

15. Termination

These Terms of Service are effective unless and until terminated by either you or us. You may terminate them at any time by ceasing to use our site. If in our sole judgment you fail to comply with any term of these Terms of Service, we may terminate this agreement at any time without notice.

16. Changes to these terms

You can review the most current version of these Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates to our website. Your continued use of the site following the posting of changes constitutes acceptance of those changes.

17. Governing law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales, and the courts of England and Wales shall have non-exclusive jurisdiction. This does not deprive you of the protection of any mandatory consumer law of the state or country in which you reside.

18. Contact

Questions about these Terms of Service should be sent to contact@wadesbooks.com.